foreign body / tour
Support is available even when you cannot sign in.
Include your app version, device, what you tried and the approximate time of the issue. A screenshot with private information hidden can help.
Do not send passwords, sign-in codes, passports, booking references or invitation links.
Check the signed-in account in My profile. Ask the sender which email received the invitation. Apple Hide My Email may use a different address. Do not create another account just to search for the invitation.
If you blocked the person who owns the tour, unblock them in Settings → Blocked people and ask for a new invitation.
Check the displayed refresh time and retry. If a saved copy is available, use it while the connection recovers. Contact the tour manager for a time-critical change.
An invitation’s menu lets you decline it, decline and block, or report it. Blocking stops invitations from tours owned by the same person, and they are not told. Report a tour or an announcement from its menu, and leave a tour you joined with Leave tour in the tour menu.
Reports go to foreign body and are reviewed through club@foreignbody.life. We may remove content and restrict accounts that break the terms. Unblock people in Settings → Blocked people.
Turn off Show my name in team search in Settings. People can still invite you by your exact email.
A subscription bought in the iPhone app is managed in Settings > Apple ID > Subscriptions, where you can cancel at any time. Premium stays until the paid period ends. On a new iPhone, open Account → Plan and restore your purchase with the same Apple ID. Refunds for App Store purchases are requested from Apple at reportaproblem.apple.com.
For a Toss subscription, use Settings → Premium to stop renewal. A LemonSqueezy subscription is cancelled through the link in its receipt email, or write to us. Deleting your account does not cancel a subscription, so cancel it first.
On iPhone, go to Account → Delete account. On the web, go to Settings → Delete account. Before you confirm, you see what happens to the tours you own and whether your foreign body account stays for other apps.
If the app says your account cannot be deleted there, write to the address above and we will delete it for you. What is deleted
Use the same support address for data access, correction or deletion requests. Report unwanted invitations and shared content with Report in the app, or write to us if you cannot. Describe the issue without attaching sensitive tour documents.